Corporate Enquiries : info@switchfusion.net
Contact for any enquiries regards to corporate matter.

Sales Enquiries : sales@switchfusion.net
Contact for custom quotes or other pre-sales related questions.

Customer Care: support@switchfusion.net
All Technical Support Email will be reply within 24 hours, please remember to include your domain name and client ID.

Billing Department: billing@switchfusion.net
Contact for any questions or concerns regarding your billing. Please include your domain name and client ID.

Live Chat - Chat Live with our Customer Service Officer on duty.

 

Technical Support Contact
	SMS Number: 65 xxx Temporary Disable (24 hours x 7 days a week) Email: support@switchfusion.net (24 hours x 7 days a week) * Technical support and abuse is via our online email system only. We do have technicians physically at each of our Data Centers 24/7/365 days per year. Please email support for all forms of technical support and they will be answered promptly even on weekend, midnight and public holiday as our support staff work 24x7. So you can be rest assure that your support will be taken care at all time. And you can also make use of our SMS system for support query at 65.84204464. No support question will be answer at our enquiries/sales line.

Emergency Support Contact
This service is provided for emergencies only. If this is not an emergency, please use our standard support to log your trouble tickets. The primary reason for an emergency is that your site is down.
	Support Number: noc@switchfusion.net Note: We reserve the right to charge a support fee of U$50.00 per hour, 1/2 hour minimum, for non-emergency calls.